Cancellation and Refund Policy

1. Cancellation Policy
Users may cancel scheduled sessions with experts on our platform subject to the following conditions:

• Cancellations made 24 hours or more before the scheduled session will receive a full refund.
• Cancellations made less than 24 hours before the scheduled session will not be eligible for a refund.
• No refunds will be issued for cancellations made after the scheduled session time.

2. Refund Policy
Refunds for cancelled sessions meeting the cancellation policy criteria will be processed within 14 days of the cancellation request. The refund amount will be credited back to the original payment method used for the transaction.

3. Rescheduling Sessions
If you need to reschedule a session with an expert, please contact us as soon as possible. We will make every effort to accommodate your request, subject to the availability of the expert.

4. No-Show Policy
If you fail to attend a scheduled session without prior notice, you will not be eligible for a refund.

5. Contact Us
If you have any questions about our cancellation and refund policy, please contact us at hellocareeriscalling@gmail.com